Privacy Policy

There is nothing more important to us than the trust that our customers place in us. That is why we insist on providing the highest standards of services when it comes to secure transactions and customer information privacy. The following are some points that we abide by being stated as the Privacy Policy for our customers so that they can have the information about the process and go further with the dissemination practices. 

 

Note

It is requested for all the customers to read the terms of our Privacy Policy to keep themselves updated with the process. We at Crico reserve the right to change our policy at any point in time without providing any prior information to our customers. That is why it is requested to please review this policy periodically. 

By visiting the website, the customer agrees to be bound by the terms and conditions of the Privacy Policy. In case, you do not agree to it, you are requested not to access the website. 

 

  1. Collection of the personal information of the customers: when the visitors use our website of application, we collect and store personal information provided to us. Our primary goal is to provide our customers with a safe, efficient, smooth and customized experience. This helps to provide our customers with services and features that let them meet their needs and engages them in a safer and easier customer experience at both the website and the application.  
  • In general, the customers are allowed to access the website without revealing any personal information about themselves. However, when it comes to application, the users are requested to register with their phone numbers. The important fields are marked with an asterisk so that the users know that they are some of the important fields. We might track certain information based on your behavior on the website and the application. We use such information to do the internal research on the users’ demographics, interests, and behavior, to better understand, protect and serve the users. 
  • use data collection devices such as ‘cookies’ on certain pages of the websites and application to analyze our user inflow, promotional effectiveness and in turn, promote trust and safety. ‘Cookies’ are smart files stored on the hard drives that assist us in effectively rendering our services. Cookies are generated based on the targeted interest of the customer. Some of them are session cookies generated only during the session and are automatically deleted from your hard drive at the end of the session. The users are free to decline the cookies from our website and application although in that case you will not be able to use certain features of our website and might be requested to re-enter the password multiple times. 
  • do not control the cookies placed by third parties. 
  • you want to choose the products and buy them from the website, in that case, we collect information about your buying behavior, preferences and other such information we provide. 
  • might also store some additional information like the billing address, credit, and debit card number and their expiration date but not the CVV only if the user allows us to. 
  • users are allowed to post messages on the message board, chat rooms or feedback about the product. This information will be used by us to resolve disputes, provide with customer support and troubleshoot any unpleasant shopping experience.
  • might also collect personally identifiable information like the email address, phone number, credit card, debit card, and other such payment methods. We can also contact the users based on previous orders and interests. 

2.      Use of the demographic, profile data and information: we only use personal information to market our products to you. However, users are allowed to opt-out of such uses as well. The personal information is used to handle and fulfill orders, enhance customer experience, resolve disputes, provide a safe shopping experience, collect money, measure the consumer interest in the products and services and inform the customers about the online and offline orders. We might occasionally ask you to complete our online surveys so that we can improve our services and work. 

Cookies: It is a small piece of information that is stored by our web server to read back from our browser later. Cookies help in letting the browser remember some specific information about a user. We place both temporary and permanent cookies in the computer’s hard drive. 

3.      Sharing of personal information: We might share users' personal information with our corporate entities and affiliates to market our products in a better manner. However, we will never disclose your information to any third party not linked with us. The personal information shared by the user will help us in providing our services in a better manner for the fulfillment of the orders, enhancing your overall experience, complying by the legal obligations, enforcement of the user agreement, facilitation of marketing and advertising activities, prevent, detect, mitigate and investigate any illegal activities related to our services. 

  • might also, disclose your personal information in good faith if required by law if it entailed that disclosing such information will help in the legal process. 

4.      Security precautions: Our website and application have undertaken all the measures to ensure the security of our users to protect the loss, misuse, alteration of the information under our control. We offer our users a secure server for change or access to our account information. 

  1. The choice for Opt-out: We provide all our users with the option of opting-out from promotional and marketing-related information on our behalf. 
  2. Advertisements: We do use third-party advertising companies to serve the ads when you visit the website. Such companies may use this information to provide advertisements about goods and services of interest to the users. 
  3. Consent: When a user accesses the website or application, the information collected is by the consent of the user. The user in such a case provides the consent of sharing such information by agreeing to the terms and conditions.